Deepam Jewellery

Privacy Policy

This Privacy Policy explains how Deepam Digi Gold collects, uses, stores and protects your personal information when you use our website and mobile app.

01. Information We Collect

We collect personal information such as your name, mobile number, email address, KYC details, transaction information and device data when you use our website and mobile app.

02. How We Use Your Information

Your information helps us create and manage your account, verify your identity, process transactions, provide customer support, send important notifications and improve our services. We also use your data to ensure the security and prevent fraudulent activities.

03. Data Protection

Your information is securely protected using industry-standard security practices and encryption. We implement appropriate technical and organizational measures to safeguard your data from unauthorized access, misuse, alteration or loss.

04. Payment Information

Payments are processed securely through trusted and PCI-DSS compliant payment gateway partners. We do not store your debit card, credit card or UPI details on our servers. All transactions are encrypted and handled by authorized payment providers.

05. KYC Verification

To comply with applicable government regulations, we may collect identity documents such as PAN Card, Aadhaar, address proof and other relevant documents during the verification process.

06. Cookies & Analytics

Our website may use cookies and similar technologies to improve performance, analyze visitor behavior and enhance your browsing experience. You can manage your cookie preferences through your browser settings.

07. Information Sharing

We never sell your personal information. Your data may only be shared with trusted payment gateway partners, govemment authorities (if required by law) and legal compliance partners to meet regulatory obligations.

08. Mobile App Permissions

The Deepam Digi Gold app may request access to certain permissions only when required to provide specific features and improve your experience.

09. Your Rights

You have the right to access, update or correct your personal information. You may also request account deletion, subject to applicable regulations. For any data-related requests, please contact our support team.

10. Contact Us

If you have any questions, concemns or requests regarding this Privacy Policy. please contact us: