Deepam Jewellery

Shipping Policy

We ensure that your orders are processed and delivered with the highest care and security.

01. Order Processing

Orders are processed within 1-2 business days after successful payment confirmation. You will receive an order confirmation notification once your order is processed.

02. Delivery Time

Orders are usually delivered within 3-7 business days, depending on your location. Delivery timelines may vary during peak seasons, festive periods or due to unforeseen circumstances.

03. Shipping Locations

We currently deliver across India. Some remote or restricted areas may have limited delivery options. We will notify you in case delivery to your location is not available.

04. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout. From time to time, we may offer free shipping promotions.

05. Order Tracking

Once your order is shipped, you will receive a tracking ID via SMS or email. You can use this tracking ID to check the real-time status of your shipment.

06 Delivery Safety

We ensure that all packages are securely packed and handled with care to prevent any damage during transit. High-value items are shipped with additional security measures.

07. Delivery Issues

IT you face any issues with delivery, such as delay, damage or missing items, please contact our support team immediately. We will investigate and resolve the issue as quickly as possible.

08. Failed Deliveries

In case of a failed delivery due to incorrect address or unavailability, we will attempt redelivery. Additional charges may apply for re-shipping.

09. Address Changes

If you need to change your delivery address, please contact our support team before the order is shipped. Once the order is dispatched, address changes may not be possible.

10. Contact Us

For any questions or support related to shipping and delivery, please contact us: